Mouse button presses are not programmable to macros. How can I contact Razer? If you were unable to find the answer to your question s in our FAQ, please don't hesitate to contact us here or call How can I modify or disassemble my Razer product?
We cannot help you in modifying or disassembling your Razer product since that will void the manufacturer's warranty on the unit. How do I request or purchase replacement parts for my Razer product? Where can I enter the code so I can use it to purchase products? I recently placed an order on the Razer Store and it still shows my order is "In Process".
When will my order ship? We are sorry if there are any delays in processing your order. Please don't hesitate to check your order status at the Razer Store page by entering your information at the Order Status page. If you were unable to troubleshoot and resolve any issues you are having with the knowledgebase FAQ and you feel your product is still defective, please don't hesitate to contact us here or call I would like information on future Razer products.
Unfortunately, customer support has no information on future product or driver releases. For any information regarding future products please visit our website or our social media outlets. My Razer product does not work at startup after a cold start, what should I do?
Make sure that USB ports are not in hibernation mode. Click on any "Root Hub" and select "Properties. What should I do? If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application. If the Razer device functions properly in another application then the program is likely the cause of the issue. One of the features of my Razer Product does not work.
If you're unable to find an FAQ article that helps resolve the issue, please contact our customer support team here. User guides and product manuals are also available on the Support page.
A valid proof of purchase is defined as a dated sales receipt from an authorized Razer Reseller. The receipt must show the product description and price. Invoice slips and e-mail order confirmations can be considered on a case-by-case basis. Where can I find drivers for my Razer product? Please click here to find all the latest drivers.
Why does Razer require a proof of purchase? Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller.
Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods. These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements.
Razer will not be able to honor a warranty on products purchased from an unauthorized dealer or that are out of the warranty period. If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. Other Helpful Links. RazerCare RazerCare-Schutz.
The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system. If you cannot find the right driver for your device, you can request the driver.
We will find it for you. Or, try the automatic option instead. It is software which finds, downloads and istalls the correct driver for you - automatically. After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions.
Automatically install drivers with Driver Fusion. Naga Version: Date: 18 August Download driver Windows 11, 10, 8. Naga Version: 6.
Date: 14 April Date: 01 March INF file: rzuddkb. Date: 01 February Date: 12 December Date: 26 October Date: 25 August Date: 05 August Date: 01 August Date: 20 July Date: 16 June Date: 04 May Date: 05 April Date: 15 December Date: 11 December Date: 25 November Date: 16 October Date: 15 October Date: 01 September
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